All parts orders taken will be confirmed to the customer in writing by post, fax or e-mail before any payment is taken.

By law a 7 working days cooling off period is provided under the distance selling regulations.
Cancellation of an order must be given in writing by post, fax or e-mail and accompanied by a copy of the sales invoice. All parts returned should be in the condition when purchased with all packaging undamaged.

All items for refund, credit or exchange should be returned within a reasonable time from receipt of invoice. This does not affect your statutory rights.

We will be liable for return delivery charges on all faulty items. If an item has been incorrectly
ordered by the customer or unwanted goods returned the customer will be liable to for the delivery charges.

Refunds, credits and exchanges will be reimbursed as soon as possible within a maximum period of 30 days.

Any goods which have been made to order can not be returned unless the item is faulty. Any specially ordered items returned carry a 20% re stocking charge unless goods are faulty. This does not affect your statutory rights.